Es-net Microsoft MCP/ MCSA/MCSE Training, Birkenhead,Wirral, Merseyside

Super User Course

Overview:
Learn how to perform basic IT tasks such as virus and firewall protection, safe back-up procedures & software upgrades/updates. As well as saving money it will save time by ensuring effective office working.

Learning Objectives:

1 Day Course:

• Operating systems & Office Applications
• Installing and Upgrading
• Creating shared folders & mapped drives
• Searching for files
• Accessibility Options
• Safe Uninstalling
• Device Manager
• Creating User Accounts
• FAT16, FAT32 and NTFS File systems
• Local and Network Printers
• PC Health CheckDisk Defragmenter, Scandisk, Recycle Bin

2 Day Course (Troubleshooting) All of the following inc. 1 Day Course:

• Troubleshooting Drives and Cards
• Troubleshooting (Various)
• Driver downloads and updates
• Basic Networking
• Cables, Wall Points, Hubs and Switches
• Using ping and tracert
• Documenting Changes Made

3 Day Course All of the following inc. 1 Day & 2 Day Course:

• Motherboard Types, Slots, Ports, Connectors
• Components, CPU's, Fans
• Drives - CD, DVD, Floppy, External, Hard Drives
• Memory Types - SIMMS, DIMMS
• Cables, Floppy, IDE, UDMA, SCSI
• Disk Utilities, FDISK, FORMAT
• BIOS Settings

Our comprehensive learning package will provide you with the skills that will enable you to troubleshoot frequently encountered hardware and software problems

Prerequisites Basic Computer Skills.

Duration Select 1,2 or 3 days according to the level of experience you require.

Product Code SC015/SC016/SC017

Delivery Bespoke course content will cover the delegate's specific requirements.

Availability Tutor Led

Call 08702 417 032 for more information, course details and to reserve your place.